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134 Medical Drive, Advance, NC 27006

P: 336-645-5993

F: 336-998-1670

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Our office hours are Monday through Friday, 7:30 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 noon.

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You can drop your pet off for surgery, boarding, grooming or exam as early as 7:30 AM.  Our last scheduled office appointment is at 4:30 PM, and we are open until 6:00 for pick-ups.

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Yes, we welcome drop offs starting at 7:30 M-F, for medical or surgical reasons. Be sure to leave a contact number and have a few minutes to fill out questions about the problem.  We also have Saturday outpatient appointments, which are often more convenient for those that work during the week.

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If your pet is sick after hours, call the Animal Emergency and Trauma Center on Hanes Mall Blvd at 336-896-0902

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We accept cash, check, credit and debit cards (Visa, MasterCard, Discover, and American Express).

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We are located in Advance, just off of I40 at exit 180, near Bermuda Run Country Club.  See the map on our home page or call the clinic for more specific directions.

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SURGERY

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Please fast your pet (food and water) after midnight the night before.  Drop your pet off by 8:00 AM on the day of surgery.  Please allow a few minutes at drop off to review and sign the anesthesia release form.  We ask all client to be available by phone on the day of surgery so that we can call you when they are finished and schedule a discharge time.

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We will give you specific instructions for your pet at the time of discharge.  For all pets undergoing anesthesia, we ask that you keep your pet indoors and monitor them overnight.  Many pets will go home with e-collars to protect their incision.  We will also send and review post-op pain control medication for your pet.

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We recommend spay or neuter for puppies after their core vaccination series is complete and they are in good body weight.  For most pets, that is approximately five to six months of age.  Adult pets can be spayed or neutered at any time, with the exception of females in heat.

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BOARDING / GROOMING

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We board dogs in our boarding kennel, and cats in a separate cat room.

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You can bring your pet’s own diet and treats if you wish.  Otherwise, they are fed a GI diet while they are with us.  Bring your pet’s current medication, which will be administered at no charge.

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We offer dog groomer by Samantha, our professional groomer. She offers weekday appointments, and can also groom your pet while they are boarding.

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MEDICAL QUESTIONS

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Ear odor or discharge can be signs of potentially serious medical problems. Please schedule an exam right away.

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Mouth odor is usually a sign of dental disease that requires treatment. We can help you with treatments and demonstrate preventive care. Please make an appointment.

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A stool sample is required to diagnose internal parasites. Please make an appointment and we will obtain a stool sample for testing to dispense the appropriate deworming medication.

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These signs indicate a potentially serious problem. Your pet needs to be seen right away!!!

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The number of things that cause dogs to itch is too long to list but some of them are contagious to other dog and to people. Allergies, mites, skin infections, food allergies are common. I would suggest an appointment for evaluation.

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PUPPY / KITTEN

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We recommend that you schedule an exam as soon as soon as possible, to check your new pet for congenital abnormalities or any other initial issues.  We also do not want the new puppy or kitten to bring fleas or parasites into the home or environment, and potentially expose other pets.

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Puppy and kitten well checks with vaccinations are scheduled for 6 weeks (often covered by the breeder), 8 weeks, 12 weeks and 16 weeks.

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We recommend that your pet be finished with his/her core vaccination series and in good health and body condition prior to spay or neuter.  This normally occurs between five and six months of age.

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WELLNESS EXAM

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We recommend annual exams for junior pets (adults under 7 years of age) and twice yearly exams for senior pets (7 years and over)

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At your pet’s well check, the most important thing is the physical exam!  We will review all findings and recommendations with you at that time.  We will review your pet’s risks and update vaccinations as needed. We will also test for parasites (heartworms, intestinal parasites) and review your pet’s heartworm and flea/tick prevention. Wellness lab work is recommended for all pets, to evaluate CBC, organ checks and urinalysis.

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We offer Wellness Plans at Hillsdale Animal Hospital.  These are packages of wellness services, appropriate for your pet’s life stage (puppy/kitten, junior, senior), packaged together, discounted and paid in monthly installments on your credit or debit card.  There are even plans that include heartworm and flea/tick control.  We will be happy to review the different plans with you by phone or at the time of your pet’s appointment.

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Animals by their very nature try to “hide” their illnesses. Therefore, we strongly recommend well checks which include parasite control and health screening through blood, urine, and fecal tests. These are important components designed to prevent and diagnose diseases early in order to keep your pet living longer and happier life.

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HEARTWORM PREVENTION

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Heartworms are blood parasites that are transmitted by mosquitoes. The resulting infection can cause serious illness and possibly death. We recommend heartworm medication year around because it also treats internal parasites that pets can be exposed to at any time.

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Heartworms are spread by mosquito bites. Dogs living in North Carolina that are not on heartworm preventions have a very high risk of developing heartworms. Monthly preventions control these worms, as well as intestinal worms that can be hazards to humans.  We recommend that all dogs be on monthly heartworm prevention all year round to protect them from this potentially fatal disease.

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We recommend that all cats be protected against heartworm disease, included “indoor only” cats.  In a recent study, nearly 30% of the cats diagnosed with heartworm were reported to never go outside.  Heartworms are transmitted by mosquito and can cause serious disease.  Signs that can be seen in cats include loss of appetite, vomiting, lethargy, coughing, difficulty breathing, and even sudden death.  We recommend Revolution, a convenient topical product, which is also excellent flea control and intestinal parasite control.

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Due to our warm climate and often unpredictable weather, we recommend monthly heartworm prevention and flea/tick control all year round.

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FLEAS

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Your pet can get fleas from being outdoors and from contact with other pets.  The fleas can even come through your door, basement or crawl space on their own!

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It only takes two fleas to start a flea population!  Fleas can indoors on your pet, through a basement or crawl space or just through your door, and they multiply at a very fast rate.  Indoor treatments can kill adult fleas, but will not kill the younger stages.  It is important to keep flea control on ALL pets to decrease potential for an infestation on them or in your home.

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Our superior flea control will kill adult fleas on your pet and will leave residual activity to kill fleas for one month.  Fleas will take a blood meal from a pet prior to laying eggs, so it is important to treat ALL pets in the house to interfere with the flea life cycle.  Depending on the flea burden in your home, it can take three months or more to clear the home, if all pets are treated.

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Given our warm and often unpredictable climate, we recommend year round flea and tick control.  Though freezing can kill adult fleas outdoors, the eggs will not die.  One warm day, and eggs will hatch out and your pet can bring fleas right into the warm environment of your house to multiply!  And of course, any fleas in the home will not be affected by outdoor temps.  Year round protection is the key to keeping your pet and house flea free!

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TICKS

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Our environment has a heavy tick burden, and we recommend that all dogs be protected against ticks all year round.  Did you know that North Carolina is the number one state in the nation for cases of Rocky Mountain Spotted Fever?  Fortunately, all the recommend flea control options for dogs include tick control as well.

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We are happy to remove the tick for you.  If you are removing it yourself, do not use your fingers!  Using tweezers, grasp the tick at the level of the skin and give a quick pull to be sure that you remove it all.  Rubbing alcohol will kill the tick after it is removed.

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MICROCHIPPING

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Our environment has a heavy tick burden, and we recommend that all dogs be protected against ticks all year round.  Did you know that North Carolina is the number one state in the nation for cases of Rocky Mountain Spotted Fever?  Fortunately, all the recommend flea control options for dogs include tick control as well.

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Your pet can be microchipped at any time.  It is easiest on your pet to do at the time of surgery, so this is always offered as an option at anesthesia check in.  We will even register the chip for you.  The first year of registration is included in the price of the microchip.

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MISCELLANEOUS

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Pet insurance can be great for many owners.  Depending on the policy, insurance can help with routine visit, sick examinations as well as emergencies and surgeries. When you are faced with an emergency or serious illness, it’s nice to not have to consider the financial implications when considering the treatment options for your pet. Insurance policies will not cover pre-existing conditions, so the best time to consider insurance is when your pet is young.  Wellness plans are not insurance (they cover a pre-purchased set of wellness services).  As policies differ widely, we recommend that you research different options for your pet prior to purchasing.

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We do not recommend using human medication without first consulting a veterinarian.  Ibuprofen can definitely be toxic for dogs and cats, even in small amounts. Depending on the dose ingested, significant GI or kidney damage could result.  Tylenol can also be toxic to dogs and especially to cats.

If you feel that your pet needs pain relief for any reason, schedule an exam so that they can be evaluated for type of pain and appropriate and safe pain control.

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Call the ASPCA Animal Poison Control at 888-426-4435 to determine if your pet is at risk from ingestion.  Be sure to have the amount and compound ingested when you call.

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